CCHD prioritizes high-risk categories for contact tracing | News

PLATTSBURGH — In light of the state Department of Health’s announcement that local health departments are no longer required to contact the trace for COVID-19, the Clinton County Health Department and Center State virtual call centers plan to continue prioritizing calls to lab-confirmed cases that fall into high-risk categories.

“These categories include children in K-12 schools (aged 18 and under), those 65 and older, and those who live or work in a congregate setting,” CCHD said in a news release.

“However, given the continued high volume of daily new cases, laboratory confirmed positive cases should not expect to receive a phone call.”


The state has launched self-service portals for those requiring isolation or quarantine orders, which are reserved for lab-confirmed positives and their close contacts, CCHD said in a Facebook post.

• Learn more about

• For isolation documents, visit

• For quarantine documents, visit


The CCHD said those who have tested positive for COVID-19 should stay home and isolate themselves from others for five days from the onset of symptoms.

“Tell your close contacts immediately that you have COVID-19 so they can monitor for symptoms,” the agency said. “If your symptoms improve, you can end home isolation on day six, but you should continue to wear a properly fitted face covering and social distance whenever you are around other people for another five days. .”

Those who tested positive with a home test are urged to follow the same advice and do not need to request further testing unless they need isolation paperwork, CCHD said.

Anyone identified as a high-risk close contact – such as a household member or domestic partners – who is not fully vaccinated or has not received a booster if eligible, should stay home for five days at from their last interaction with the positive case and monitor for symptoms.


The state operates two free COVID-19 testing sites in the tri-county area.

The community site at SUNY Plattsburgh’s Adirondack Hall, 51 Sanborn Ave., operates weekdays from 8:30 a.m. to 4:00 p.m. Make an appointment on

Additionally, a site at the former Nickels Redemption Center, 201 West Main St. in Malone, operates Tuesdays, Thursdays and Saturdays. Register for an appointment at

You can also visit to find a testing site near you anywhere in New York State.

Information on where to get vaccinated against COVID-19 is listed on page A8.

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